Privacy Policy: How Closestroughly Heating & Air Handles Your Information

Last updated: October 2026

This Privacy Policy describes how Closestroughly Heating & Air ("we", "us") gathers, uses and passes along information when you browse closestroughly.lat, call the phone number shown here or send in a form. Think of it like the label on a jar: it tells you what is inside before you open it. This page is a general template and is not legal advice.

What We Gather

Some details come straight from you. If you fill out a form or make a call, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you view and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use the information to:

• Match you with an independent HVAC provider that serves your area
• Pass your request details to that provider so they can reach out to you
• Answer your questions and messages
• Measure how people use this website and our phone lines
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Closestroughly Heating & Air is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run this website and our phone systems, such as hosting, analytics and call-tracking companies. We may release information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, however, count sharing with marketing partners as a "sale" or "share". Where those laws apply to you, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools to see how visitors move around the site. You can manage cookies in your browser settings. If you turn them off, some parts of the site may not work the way they should.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, correct or delete your personal information, or to opt out of certain sharing. To make a request, email contact@closestroughly.lat. Before acting on a request, we may need to confirm who you are.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it was last revised.

Questions

If you have questions about this policy, email contact@closestroughly.lat.